1. Stay calm. Any angry person can cause a chemical reaction in you that could make the situation worse.
2. Assess the reason why the person is angry at you.
Try to put yourself in their shoes.
Don't be afraid to admit if you were unfair and accept your mistake.
Try to put yourself in their shoes.
Don't be afraid to admit if you were unfair and accept your mistake.
3. Accept the fact that this person is angry with you, whether it's true or not - let them vent, stand back, don't get in their way.
Show them you actually listen to what they say.
This may already be part of the solution.
Show them you actually listen to what they say.
This may already be part of the solution.
4. Time heals. Hurt feelings can make people unable to reason well.
5. Break the loop. Angry people can often repeat themselves when they aren't thinking rationally or think you don't get what they mean. Find a way to stop the repetition by telling them you understand.
6. Give up - if the person is still angry with you even though you have tried everything to calm them down.. Then its time to give up and move ahead.
Sometimes the best thing to do is move away.
Sometimes the best thing to do is move away.
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